How To Choose A Residential Care Facility

Choosing a residential care facility for your loved one is an important endeavor and requires more than a search of the internet and searching websites. It’s important before scheduling visits to residential care sites to create a list of questions with your cares and concerns.  You know your loved one and his or her needs - be prepared to ask many questions. Don’t shy away from getting the specifics.

Many states have licensing regulations and can provide information on reviews or surveys conducted on each residential care facility. Begin your search by contacting your state’s department and asking for any potential information on the facilities in which you are interested.

Once visits to residential care facilities begin, it’s important to initially look beyond the aesthetics of the building and its interior. While atmosphere is nice, it’s important to focus on the experience caregivers are providing, and the attitude of those caring for the residents. You desire for your loved one to be treated with dignity. If caregivers seem happy and are positive, it will reflect on the level of care being provided to residents. 

The owners and staff members of a facility will be interacting with your loved one on a daily basis. Practice due diligence and research what their history and experiences are. Confidently request references and check them. Ask how communication happens between a resident’s family or guardians and the staff at the facility. Find out the ratio of caretakers to residents. Ask whether an RN resides on premises or is readily available as an advisor. The best answer is the one that provides the highest level of care and creates the most ideal situation for your loved one’s needs.

Next, pay attention to the appearance and cleanliness of a potential site. A residential care facility should be clean and neat. This includes how its residents appear - are they being cared for, and do they appear comfortable and happy? While you are receiving a tour, make note of the level of respect that is given to those residing in the home. You know your loved one the best. Make note of whether he or she would fit in to the facility your are touring, and would be comfortable.

Other topics of which to make note, while researching residential care facilities, include:

Is transportation available for medical appointments?

Is the premises secure and does it “feel” safe

Is the facility secure to unwanted entry or exits?

Are there outside activities provided for residents?

How are meals prepared and what are the daily options?

Are residents’ health issues managed in an organized manner by the staff?

How are medications managed, dispensed or administered by the caregivers?

If you live in a state where smoking is permitted, what are the smoking policies at the facility?

What is the policy on pets?

What is the monthly rate and what fees are required for residential care?

If you have insurance coverage, will the home accept and do billing on your behalf?

Before making a decision on a final residence for your loved one, be sure to visit multiple facilities, in order to make the most informed decision. For your first visit, make an appointment and be prepared with your written list of questions. Once you have narrowed down your options to one or two front runners, consider making unannounced visits, at times of the day where you won’t be an interruption to rest or meals. A quality residential care facility should be welcoming and comfortable with your presence. The effort you make in advance will help secure the best situation for the one you love.